Service subscribers and customers can pay their invoices in the following ways:

1. in cash upon personal collection,

2. by pro forma invoice (UPN order) to the provider's transaction account,

3. with a BA Maestro, Mastercard, Visa, Visa Electron credit card.

In the event of a delay in payment for services provided or goods delivered, BLEND ME UP doo will be entitled to charge the client or buyer default interest on the amount due for the period of delay at the interest rate set out in the Act on the Prescribed Interest Rate for Default Interest ( ZPOMZO-1A , Official Gazette of the Republic of Slovenia, No. 105/2006).

DELIVERY

The delivery price for Slovenia is 3.50 EUR (GLS Slovenia). Your package will take 2-3 business days to be delivered to your address, which you have specified in the shopping cart. If you ordered the package during the weekend or holiday, it will be sent to you on the first business day.

If any of the items you ordered are out of stock, your order will be shipped the same day we receive the items in stock. You will be notified by phone or email.

Our contractual partner for delivery of shipments in Slovenia is the Slovenian Post.

GLS SLOVENIA delivery

Delivery is made during the week by 4:00 p.m. and on Saturday morning by 12:00 a.m. to the address you enter when placing your order. If you are not at home at the time of delivery, the Pošta Slovenije courier will leave a message on the basis of which you will arrange for redelivery or collection at the nearest postal unit.

For smooth delivery:

– provide an accurate delivery address where someone will be available to receive the package.

– provide a phone number where you can always be reached in case of any delivery problems.

– track your package. The package tracking system keeps you up to date on the current location of your package, so you can check when it is expected to arrive and see if there may have been any delivery issues.

– make sure your name is clearly visible on your door so that the delivery service has no trouble finding your address.

Recommendations upon receipt of goods

Product Overview:

– When you receive the package, make sure you have received the product you ordered.

– If the picture on the packaging or the product code does not match the ordered item, please do not open the product or packaging, but contact us at hello@blendmeup.si to check whether the delivery to your address was correct.

– If you have confirmed that you have received the product you ordered, we ask you to open the packaging carefully. Do not damage or discard protective films, labels and seals until you are completely sure that you will keep the product.

– Some products are packaged in a way that will destroy the packaging upon unpacking, or have security seals attached to the packaging. With such products, it is important to determine before unpacking whether it is the product you ordered, or whether it meets your needs and intended use.

In case of delivery:

– When the courier delivers the package to you, inspect it in his presence.

– First, check the packaging for any external damage and notify the courier. If you believe that the contents of the package are damaged or broken, carefully open the packaging in the presence of the courier and check the contents together. You do not have to accept a damaged package and can refuse it, but let us know the situation so that we can arrange a new product or refund the purchase price. If you have accepted the shipment and later find that it is damaged, you must initiate a complaint procedure with Pošta Slovenije. To do this, bring the product to Pošta within 30 days of receipt or contact your Post Office to have them visit you at home and then make a report about the damaged shipment together with a Post Office employee. To resolve the procedure quickly, please send us a copy of the report to hello@blendmeup.si We will arrange further handling of the damaged shipment with the Post, and we will send you a new, flawless product, which you can also pick up in person at the company's headquarters, or refund the purchase price. The damaged product will be picked up by the Post of Slovenia.