THE BUYER'S RIGHT TO OBJECT MATERIAL DEFECTS AND RESOLUTION OF POSSIBLE COMPLAINTS

The buyer undertakes to carefully inspect the purchased goods immediately upon receipt and, if the packaging is damaged, to record this in the presence and with the cooperation of the supplier (e.g. a postal employee). The buyer is obliged to identify other typographical errors in a credible manner as soon as objectively possible. In both cases, the buyer undertakes to notify BLEND ME UP doo of the errors and to include all relevant information in the notification and to submit evidence that substantiates the objection in a credible and fair manner. Objections to material errors shall be submitted to BLEND ME UP by e-mail to hello@blendmeup.si

BLEND ME UP doo will promptly handle any complaints from subscribers and customers and, in cooperation with the complainant, will strive to resolve them amicably to the satisfaction of both/all parties to the dispute. Subscribers and customers can submit complaints via the email address hello@blendmeup.si . The complaint handling procedure is confidential. In the event that an amicable resolution of the dispute cannot be reached, the court at the consumer's place of residence will have jurisdiction to resolve the dispute. These General Terms and Conditions and all disputes between the provider and the consumer are subject to and governed by Slovenian law.

The provisions of the Code of Obligations, the Electronic Commerce Act, the Personal Data Protection Act and the Consumer Protection Act shall apply mutatis mutandis to all relationships and rights and obligations not regulated by these General Terms and Conditions.